Update from our hospitals

Content originally from Mid and South Essex NHS Foundation Trust

Reimagining our outpatients services

We are modernising how we deliver healthcare to our patients, implementing new initiatives and digital solutions that will help us to provide the same care in different ways.

Working with partners across our health and care system, ‘Outpatients Reimagined’ is a programme that will transform our outpatient services, creating updated ways to deliver the best possible care to our residents.

Transforming care inside and outside of our hospitals means less time travelling to hospital appointments and in waiting rooms, and better access to follow-up care when needed.

As well as improving our patients’ experience, Outpatients Reimagined means we’re also reducing our carbon footprint as patients reduce the amount of unnecessary journeys to hospital.

So what’s changing?

  • Offering telephone or video consultations
  • Empowering the appropriate patients to book their own follow-up hospital appointments
  • Helping clinicians to avoid the need to refer some patients into hospital appointments when their needs can be met elsewhere and even in the comfort of their own homes through our new virtual wards.

Crucially, this is about supporting our staff in clinical, operational and administrative roles to work together seamlessly, so we can:

  • Provide high-quality services to our patients
  • Ensure that our patients can access the right care at the right time and in the right place
  • Use technology to support our services, in the most appropriate way
  • Work effectively with partners across our health system when providing care.

Our Outpatients Reimagined programme will mean only patients who need an appointment are seen, helping us to reduce waiting lists. Care is better suited to a patient’s individual needs and preferences, which will mean better outcomes. It will also empower patients and their carers to take control of their own care.

For further information, please contact us at mse.communications@nhs.net

Improving access to women’s healthcare

This week we are contacting 5,000 women to ask how we can improve access to healthcare.

Analysis of our waiting lists shows that working age women regularly wait longer for treatment than other groups, and we need to understand why.

While we expect that it’s because women aged 18-65 often have to balance a range of responsibilities that can put pressure on their time, it’s important that we ask for feedback so that we can design services that work for them.

Text and paper surveys are being distributed, and if you hear from anyone who has received one, please encourage them to fill it in. We’re not asking for any personal information unless they wish to provide it.

Parents sleeping on new ward for children’s surgery will help reduce stress

A brand new children’s surgical ward means that parents can stay overnight with their children, both ahead of and after their operations.

This makes it one of just a handful of paediatric surgical wards in England where this is possible.

Families have improved hospital facilities and can now sleep over, helping reduce stress and anxiety. Previously they would have needed to travel elsewhere in the country to do this.

The £375,000 Pegasus Ward – which can welcome 11 young patients – took flight with its first ever patients at Broomfield Hospital this week.

Read more.

New community diagnostic centres

Patients will benefit from earlier diagnostic tests thanks to new community diagnostic centres due to open across mid and south Essex over the next three years.

The roll-out of the new centres will involve a collaboration across primary, secondary and community care and will help us to spot problems sooner when they’re easier to treat.

The new one-stop-shops for checks, scans and tests are part of a nationally funded programme to increase diagnostic capacity in the heart of local communities. They will make services more accessible and convenient for patients and also help us to improve outcomes for patients with cancer and other serious conditions.

GPs will be able to refer patients to a centre so they can access life-saving checks closer to home. This will be more convenient for patients, more efficient and more resilient to the risk of cancelled tests in hospitals.

Close partnership working across our Integrated Care System over the coming months will help us to identify the right location for each centre. This is an exciting programme of work that builds upon the extra diagnostic capacity that health and care partners across mid and south Essex have been establishing in recent years.