Public satisfaction with the NHS has dropped again, setting a new low recorded by the long-running British Social Attitudes survey. Just 24% said they were satisfied with the NHS in 2023, with waiting times and staff shortages the biggest concerns. That’s 5% down on last year and a drop from the 2010 high of 70% satisfaction.
The poll – the gold-standard measure of the public’s view of the health service – has been running since 1983. Key NHS targets have never been met. Cancer waiting times are the worst on record. 12-hour A&E waits in winter are becoming the norm. Since 2020 satisfaction has fallen 29%. The public was least satisfied with A&E and dentistry.
SWF Health & Social Care Group 