How does technology help you stay in touch or help with care?

Content from the Care Quality Commission (CQC)


One of our priorities is to encourage innovation as we’ve seen how it can improve quality of care. It’s important that regulation doesn’t stand in the way of digital innovation. But we must also ensure technology and innovation never come at the expense of high-quality, person-centered care.

Last year we published a set of case studies about how innovation in technology can improve care. We’re keen to add examples from people who use services and their families.To help us achieve this, we’d like you to share examples of your experiences of using technology to support care with us.

Get in touch

We’d like to hear about experiences where technology has helped people – or where it could have worked better.

Examples might be:

  • an app that helps someone monitor their condition
  • a way of consulting healthcare professionals without having to go to a surgery or hospital
  • something that helps someone carry out tests at home
  • equipment used to monitor someone’s health or make sure they’re safe and well
  • technology that helps people stay in touch with families and loved ones

Find out how you can share your examples with us

If you’d like to help by telling us about your own experience, you can contact us by email.