Content originally from the Care Quality Commission
| This year’s State of CareOur annual State of Care report looks at the trends, shares examples of good and outstanding care, and highlights where care needs to improve. This year – based on our inspection activity, information received from the public and those who deliver care alongside other evidence – the assessment is that the health and care system is gridlocked and unable to operate effectively.Most people are still receiving good care when they can access it – but too often people are not able to access the care they need.The report also highlights concerns about specific service areas, in particular maternity services and those that care for people with a learning disability and autistic people – areas where inspections continue to find issues with culture, leadership, and a lack of genuine engagement with people who use services. State of Care 2021/22 Press release: Gridlocked health and care system leading to deterioration in people’s access to and experience of care |
 Recruiting young champions to help shape our work We are recruiting a diverse group of young people to help co-produce how we will regulate services for young people.Our new Young Champions programme is being run in partnership with Choice Support and youth voice experts Participation people.Participation People will recruit, train, and support an initial group of young people. Many will have a lived and regular experience of health and social care services and will offer a fresh perspective on how we listen to, value and act on children and young people’s views, opinions and lived experiences of services.The Young Champions will then recruit more young people across the country and co-produce a self-assessment benchmark tool. This will be used to design our new Youth Voice strategy and engagement plan.If you or someone you know would like to be involved, we are inviting applications from people aged between 13 and 25 and who live in England. We’d really love to hear from people from under-represented groups. Apply to be a Young Champion What people think of their community mental health care Our annual community mental health survey reveals that people’s experiences of the care they receive from community-based mental health services have continued to deteriorate.We found that areas with the poorest historical results, such as accessing care and crisis care, are still the poorest in 2022.Many people have not had a care review meeting with someone from NHS community mental health services in the last 12 months.People receiving telephone-based care and younger people (aged 18 to 35) reported worse than average experiences in key areas of care.Many questions have reported their lowest result and show statistically significant downward trends.But there were signs of improvement in some areas, such as NHS talking therapies received as part of a wider package of care and when people had their care reviewed, they felt included in the decisions made about their care. Community mental health survey 2022 Other NHS patient surveys Join us! Work for CQC CQC staff have a wide range of skills and work across many disciplines.Find out about roles within CQC, Healthwatch England and the Office of the National Guardian.Current vacancies include:Senior Public Engagement and Insight OfficerTeam PADigital Lead (Healthwatch England)Director of Governance and Legal ServicesStrategy ManagerBenefits include generous leave entitlement, NHS or Nest pension schemes and a wide range of employee discounts.Most roles offer flexible locations with the choice to be home-based. See the individual job listings for more information. Browse our current vacanciesWorking at CQC Research uncovers health inequalities Research commissioned by CQC has highlighted how some groups of people consistently report poorer experiences of care and support than others.The 4,000 Voices Survey, conducted by Ipsos, looked at the experiences of older people using health and social care services in the last 6 months.Overall, people aged 65 and over were positive towards the care and support they have received, with more than three-quarters describing their care and support as good, including around half saying it has been very good.But experiences were less positive in more deprived areas, with 76% in the most deprived areas saying their care and support has been good, compared with 80% in the least deprived areas.The survey also found that those living in the most deprived areas were more likely to say they had a long-term condition, disability or illness, compared with those living in less deprived areas.We also found that disabled people were less likely than non-disabled people to describe the care and support they received as good.Also, disabled people, those with a long-term health condition and people living in more deprived areas were less satisfied with their access to services.The findings from the survey were used as evidence in this year’s State of Care report.Report: 4,000 voices Ipsos: Most older people in England are positive about the care and support received for their health and wellbeing in the last six months, but there are risks to health inequalities |
SWF Health & Social Care Group 